Withdrawing Funds Back to Your Wallet or Bank
Withdrawal requests start in the same cashier section where you deposit. Choose the channel you want the funds sent to — Boost, GrabPay, DuitNow or your linked bank account via FPX — and enter the RM amount you want to move out. Your account must be verified before a withdrawal is released; if that step is not yet done, the cashier will
flag it and point you to the verification section. Processing time depends on the payment channel and your account status. We do not guarantee specific release windows, but keeping your verification current removes the main delay point.
- Go to withdrawal in the cashier — Open the cashier and select the withdrawal tab — the available payout channels for your account are listed there.
- Select payout channel and amount — Pick Boost, GrabPay, DuitNow or your FPX-linked bank, then enter the RM amount you want transferred out.
- Pass the verification check — If your account verification is complete, the request moves to processing. An incomplete verification step will pause the withdrawal.
- Funds reach your account — Once the release is confirmed on our side, the payment channel carries the funds to your wallet or bank account.