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How ubos88 Handles Your Account Information

This page covers what we collect when you open an account with us, how your payment details from Touch 'n Go eWallet, Boost or GrabPay are stored, and who can see that information.

Account dataPayment recordsDevice logsContact detailsAccess rights
ubos88 How ubos88 Handles Your Account Information
ASK US DIRECTLY

Reach Us About Your Data

Live chat Open live chat from your account dashboard if you want to know what information we hold on you or ask us to correct a detail like your contact number.
Account support Our account support channel handles requests tied to your payment history, including questions about a Touch 'n Go eWallet or GrabPay transaction linked to your profile.
Email request Send a written request through your registered email if you want a copy of your stored account data or want us to remove outdated contact details.
KEEPING IT SAFE

How We Secure What You Share

Account verification

Before any withdrawal clears, we confirm your identity against the details on file so a payout only reaches the Touch 'n Go eWallet or bank account registered to you.

Session logs

We log login times and device type to flag unusual access to your account, which helps us catch a login attempt that doesn't match your usual pattern.

Cookie use

Cookies keep you logged in between visits and remember your lobby preferences; we don't use them to track you across unrelated sites.

Change requests

You can ask us to update your email, phone number or payment reference at any time through account support, and we'll confirm the change back to you.

Common Questions About This Policy

No. We only store the transaction reference and linked account name for Touch 'n Go eWallet, Boost or GrabPay. Your PIN and app password stay inside the payment provider's own system.

Yes, send a request through live chat or your registered email and account support will confirm what account and payment data we currently hold on file.

We keep transaction and game records for as long as local law requires for account verification and dispute handling, then remove data no longer needed.

Only staff handling account verification or a specific support query you raised can view session logs tied to your account, and only for that purpose.

Yes, reach out through account support with your registered email and we'll update or remove outdated contact information on your profile.

We don't sell your information to outside marketers. Payment references are only shared with the relevant processor to confirm your Touch 'n Go eWallet or GrabPay transaction.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.